Shipping policy

Shipping Policy

We process orders Monday through Friday. Orders placed before 2:00 PM Pacific Time are typically processed the same business day. Orders placed after the cutoff time, on weekends, or on public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Delivery times may vary depending on your location and the shipping method selected at checkout. While we make every effort to deliver orders within the estimated timeframe, delays caused by carriers, weather conditions, or other unforeseen circumstances may occur.

If your package is lost, delayed, or arrives damaged, please contact our customer support team at info@source-earth.com, and we'll be happy to assist you.

Please ensure that your shipping address is accurate before placing your order, as we may not be able to modify an order once it has been processed.